FAQ

Traveling to Vietnam should be easy

Search below or browse by topic — from guides and bike fitting to visas, tipping, and everything in between.

Tours & Guides

What a guided tour actually includes, day to day
What is a guided bike tour?

A guided bike tour includes a professional local guide who rides with you throughout the trip. The guide handles navigation, manages daily logistics, ensures safety, and shares cultural insights. In addition to the guide, you also have a support vehicle that transfers luggage, provides water/snacks, and offers on-route assistance or a lift whenever needed. You simply follow the guide and enjoy a fully supported experience.

Who are the cycling guides?

Your guides are local cycling experts, fluent in English, with deep knowledge of the region’s history, culture, and food. Learn more About Us.

How does the support vehicle work?

Our support vehicle is always close by to make your ride worry-free. It carries your luggage, water, snacks, and spare parts, and is there if you need a quick lift or just want to rest for a while. You’ll see it at regular intervals along the route and during meal or refreshment stops.

Is it safe to cycle in Vietnam?

Yes, cycling in Vietnam is generally very safe, especially on our tours. We carefully design our routes to avoid busy highways and instead ride on quiet backroads, scenic countryside lanes, and local roads where traffic is light and often shared mainly by two-wheelers. Vietnam is a country built around motorcycles and bicycles, so drivers are accustomed to sharing the road with cyclists and typically give plenty of space. Beyond the roads, Vietnamese people are known for their friendliness and hospitality toward travelers. Petty crime rates are generally low, and violent crime against visitors is extremely rare, making Vietnam one of the safest destinations in Southeast Asia for a cycling adventure.

Who is carrying my luggage?

We have got you covered. Our supported van and its drivers are always there to make sure your luggage arrives safely. You do not have to worry about it. You can have a small day bag with you for everyday carry. However, we often encourage riders to bring the essentials (phone/some change), and leave their stuff on the van too since wearing them would make you very hot.

Bikes & Gear

Bike fitting, e-bikes, what to pack, and route data
How does the bike fitting process work on guided bike tours?

On our guided tours, we ensure you begin your ride feeling comfortable and well-supported.

Before Your Tour

When you book, we ask for your height. This allows us to allocate the correct frame size and prepare the bike in advance so it’s close to your ideal fit when you arrive.

At the Start of the Tour

You’ll receive a full in-person bike fitting with your guide. This typically includes:

  • Adjusting saddle height
  • Moving the saddle fore–aft for better balance
  • Fine-tuning handlebar height and reach (where adjustable)
  • Confirming pedal preference — flat pedals are provided by default; you may bring your own clip-in pedals
  • A short test ride to check comfort

Your guide will ensure everything feels right before the tour begins.

During the Tour

Your guide will make additional adjustments whenever needed.

What to Expect

Our guided tour bike fitting is hands-on, comfort-focused, and practical, ensuring you ride safely and enjoyably each day.

Does Mr Biker Saigon offer E-bike rental on its tours?

Yes! E-bikes are available on most of our tours and can be added as an extra. You can see the price in the add-ons section and select your e-bike during the third step of checkout, after entering your essential information.

What should I take on my cycling holiday to Vietnam?

Your main luggage will be stowed in the transport vans during rides, so it is a good idea to bring a day bag or small rucksack to have quick access. Suggested items include:

  • Cycling helmet (mandatory)
  • Cycling gloves, biking glasses, cycling shoes
  • Cycling tops — long or short sleeved depending on climate
  • Padded cycling shorts
  • Mosquito repellent & sun cream
  • Camera and spare batteries
  • Toilet kit (toothbrush, toothpaste, dental floss, moisture lotion, razor and shaving cream, tampons etc.)
  • Bike kit, if bringing your own bike

Please be aware that if you have a high-tech bike — full suspension, disc brakes, hydraulic brakes — we do not carry tools or parts for fixing all of these components, so please bring your own.

Can I get GPX files of the route?

Yes, of course. Once the tour is booked, GPX files are available to preview at your request. It will tell you the distance, elevation profile, and road surfaces of the ride on a day-to-day basis. Make sure you let us know if you’d like one to peruse before your departure.

Disclaimer: your guide retains the discretion to adjust the route onsite to match the needs of the entire group — GPX files are more of a reference.

Is it ok to wear shorts while cycling?

Yes, you may wear riding shorts while riding your bike. When not cycling, it would be advisable to wear comfortable full-length pants — we recommend keeping a pair handy in the support van. When visiting temples and monuments, visitors should wear full-length, loose-fitting pants; holy places of certain religions may also require covering your head. Your guide will inform you of the dress etiquette required for visiting specific religious places.

Fitness & Terrain

How hard the riding is, and how far you’ll go each day
How hilly is the terrain?

Some folks want tours with plenty of elevation gain — we guide them towards our Advanced series. For a lot of us, though, hills can be a concern. Looking at a particular tour and want to know more? Check out the detailed itineraries on each tour page for a day-by-day breakdown of what kind of terrain you’ll be crossing.

What fitness levels do I need for this trip?

The fitness level required for each trip is indicated by the “level” of the tour, which in turn is mentioned on each tour page right next to the price and the trip duration.

  • Easy: the terrain is mostly flat with a few gentle climbs.
  • Moderate/Challenging: mostly flat or rolling hills with a few challenging climbs; a few days may run up to 75 km (45 miles).
  • Advanced: mostly hilly with strong elevation gains and/or long days on the bike — recommended for intermediate to advanced cyclists.

Please note that we usually bike around 4–5 hours per day irrespective of the level of the trip. We plan 4–5 days riding followed by one break day.

How many kilometres a day do Mr Biker’s cycling tours cover?

We offer tours at all different levels that cover widely varying distances per day, but our tours generally average between 40 and 70 km per day. Some tours cover as little as 25 km and some cover as much as 100 km per day. Mr Biker’s tours are flexible to the desires of the riders, and your cycling guide is happy to shorten or lengthen the ride without compromising its beauty and highlights — just let them know your expectations and they will adjust the route accordingly.

What are the road conditions like on this tour?

The road surface is mostly good. 80% of the cycling on this bike tour happens on paved paths, off the beaten track; 20% happens on gravel, sometimes a tiny section of dirt.

Trip Planning & Travel

Flights, visas, transfers, and booking the rest of your trip
Is international airfare included in the tour price?

International airfare is not included. You are responsible for your flights to and from the tour destination. However, on some of our tours, domestic flights are included in the price as part of the trip.

Do I need to get a visa for Vietnam in advance?

Most likely, though some countries have visa exemptions. Most countries can apply for a Vietnam e-visa online — make sure to apply through the official Vietnam Immigration Portal. Once you’ve applied by entering some personal info and payment details, it will take several business days to receive your e-visa by email — print it out and bring it with you on the day of your flight.

Do I need a visa for Cambodia on the Vietnam–Cambodia tour?

On our Vietnam–Cambodia tour, the Cambodia e-visa is not accepted at the border crossing we use — please don’t apply for a Cambodian visa in advance. Instead, our team will help you get your Cambodia visa on-route, on the boat as we cross from Vietnam into Cambodia. All you need to prepare is cash only (USD $37, exact amount) and your printed Vietnam e-visa (if applicable) — the visa counter on the border does not accept cards.

Passport requirements for the Cambodia visa-on-arrival:

  • Your passport must be valid for at least six months from the date of entry.
  • Your passport must have a minimum of three blank pages for Cambodian entry stamps.
Are airport pickups and drops included in the trip?

Airport transfers are not included unless specifically mentioned in your trip inclusions. These services are available upon request — contact us to arrange one.

Can you arrange pre- or post-tour hotel stays?

Yes! We can help arrange pre- or post-tour stays at the same hotel we use for our tours, so your visit is seamless. This service is available on request — get in touch here.

Can Mr Biker help me book travel arrangements before or after my cycling tour?

Yes. Contact us with your travel plan and we will be happy to make suggestions and assist you in organizing extra tours as well as booking accommodation.

Does Mr Biker Saigon work with travel agents/cycling clubs?

If you’re a travel agent or trying to organize a trip for your cycling buddies, don’t hesitate to contact us directly for a good deal — via WhatsApp at +84 349 417 856, or email tours@mrbikersaigon.com.

Stay, Food & Money

Hotels, dietary needs, budgeting, and tipping
What is the accommodation standard on Mr Biker Saigon tours?

On most of our tours, we carefully select charming boutique hotels and resorts, typically at a 4-star standard. These properties are often among the best in their region, chosen for their character, comfort, service, and excellent locations. Whenever possible, we partner with locally owned accommodations, helping support local communities and our commitment to sustainable travel. If you’re planning a private trip and would like an elevated experience, we can arrange upgrades to premium accommodations, including 5-star hotels and resorts.

Can I get my laundry done during the tour?

Most of the hotels we stay at offer laundry services. Just remember that we usually depart early in the morning, so be sure to let the hotel know you’d like your laundry back first thing — drop it off the evening before and ask for early-morning return so it’s ready before you set off. Most itineraries also include a rest day every 3–4 days of riding — a great time to drop off a bigger load of laundry without worrying about the early departure.

Are you able to accommodate different dietary needs?

We can accommodate most dietary needs, including vegetarian, pescatarian, and mild food allergies or intolerances. Vegans are welcome, though some ingredients may be limited or repeated, so we recommend bringing your own snacks or supplements. Please note that we cannot guarantee safety for severe allergies due to possible cross-contamination.

How much should I budget per day for extras?

While your tour price covers most common expenses, a few meals are not included in the itinerary. This allows you the opportunity to dine independently and explore the local cuisine at your own pace — your guides will be happy to provide recommendations if desired. As a general guideline, you can budget approximately US $100–200 per person for additional expenditures over the course of the trip.

Will I be able to use ATMs or credit cards during the trip?

Yes — both large cities and smaller towns generally accept credit cards and have ATMs available. That said, we still recommend carrying some cash with you when riding through rural areas, especially in the Mekong Delta and North Vietnam, where ATMs and card machines can be few and far between.

Are tips included in tour price? How much should I tip?

Tips are not included in your tour price. As a general rule, you may tip US$ 10–15 per person per day — this figure is for the entire crew including the trip leader, the driver, and other support staff. However, you are not obligated to tip, and you can always tip less or more than the above amount depending on the level of service you received on tour. It is usually the norm to tip the tour guide, who then distributes the amount among the entire crew, though you can also tip each individual crew member if you prefer. If you want to tip hotel staff such as porters, US $1–2 per day is appropriate.

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Still have questions?

Our team knows these roads — ask us anything before you book.